What is 10452?

10452 is a Strong LOVE BRAND with a high standard in quality and image similar to other famous brands in the world such as LV, Hermes etc.. Which are today synonymous of elegance, fashion and high standards.

The brand 10452 is addressed to everyone, while Lebanese or from Lebanese origin will link it to their country, anyone in the world can adopt this brand

Who is behind 10452 Brand?

Seeking refuge in Canada during the Lebanese Civil War in 1975, Roland Poivre, born in 1963 to a Lebanese mother and French father (Rene Poivre a veteran in Lebanese TV before the Civil War), became a largely successful businessman. Throughout the years abroad, his success and dreams always revolved around his nostalgia to his home country Lebanon. After being away for so long, he finally decided to return to Lebanon with its Cedars and 10452 km of land that he cherishes so much. 30 years of experience in the field of watch making and retail, Roland knew the power of time and that single moment you wish to freeze or get back. And so, 10452 was born for the purpose to remind Lebanese expats that they can feel closer to home by simply being proud of their roots.

Where are you located?

While our head office is in Beirut-Lebanon, we have a hub in Cyprus to serve Europe, Africa and Australia and another arm in Montreal-Canada to serve Canada, the USA and South America. You can find all our contact details: Contact Us

How is it a limited edition?

All our items are numbered from 1 to 10452. You will receive with your product a signed certificate  mentioning you exclusive number.

What is CSR?

For each of the main items launched, 10452 aims at partnering with an NGO in Lebanon or abroad to help people in need or support an initiative.

How many products do you have?

The idea is to offer products for your everyday use. Launched with 3 products, 10452 plans to launch 3 products every three months. If you have any ideas or would like to see us produce a  new product please don’t hesitate to share it with us, drop us an email to marketing@10452dna.com

I live in Australia, how can I order?

You need to order through this link, you will receive immediately an email confirming your order. Your product will be shipped from Cyprus. It will take 5 to 7 working days to process your order. Once your order is shipped, you will then receive a notification email that your order has been shipped and a tracking number that will allow you to track the process. Once you receive your shipment you are kindly requested to log in and register your product to activate your warranty.

I live in Canada, the USA or South America, how can I order?

You need to order through this link, you will receive immediately an email confirming your order. You have the option to pay with your credit card or with your pay pal account. Your product will be shipped from Montreal. It will take 5 to 7 working days to process your order. Once your order is shipped, you will then receive a notification email that your order has been shipped and a tracking number that will allow you to track the process. Once you receive your shipment you are kindly requested to log in and register your product to activate your warranty.

I live in Europe, or Africa how can I order?

You need to order through this link, you will receive immediately an email confirming your order. Your product will be shipped from Cyprus. It will take 5 to 7 working days to process your order. Once your order is shipped, you will then receive a notification email that your order has been shipped and a tracking number that will allow you to track the process. Once you receive your shipment you are kindly requested to log in and register your product to activate your warranty.

I live in Lebanon, how can I order?

You need to order through this link, you will receive immediately an email confirming your order. You have the option to pay with your credit card or contact us on sales@10452dna.com for a home or office delivery and cash payment on delivery. Your product will be shipped from Lebanon. It will take 3 to 5 working days to process your order. Once your order is shipped, you will then receive a notification email that your order has been shipped. Once you receive your shipment you are kindly requested to log in and register your product to activate your warranty.

What is included in the Price?

Your product price is included in the price. 

Do I have to pay for the transportation?

Yes, depending on where we are shipping from, and which option you choose (fast or regular) we will have to add the shipping cost.

Do I have to pay for the customs?

Yes, depending on where we are shipping from

We are a company and we would like to order for our end of year gifts, is it possible?

Of course, we can work based on your target audience and your budget to create the adequate gift for your clients and or your employees.Obviously you can also order from our existing products. Please contact us to corporate@10452dna.com

I have placed my order, how long does it take to process it?

Depending on your place of residency and your mode of payment, this might take 3 to 7 working days.

I received a mail that my order has been shipped, how can I track it?

With your email confirming your shipment you must have received a tracking number, please use it to track your shipment.

Where is the Warranty of my product?

Once you receive your product, please log in to register your product to activate your warranty.

What is covered in my warranty?

Your product is warranted against manufacturer defect only. Your product is not warranted against any misuse or breakage. Change of battery is not included in your warranty. For any additional information, do not hesitate to contact us on Customers@10452dna.com

What is your refund policy?

All products are sold “as is”. No refunds will be issued. In the event of a manufacturer defect ONLY, you may contact us if you wish to exchange your purchase for a product of equal or lesser value within 30 days from the receiving date.  If an item of lesser value is chosen there will be no refund for the additional amount.